Cancel Any Time!
If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Users can cancel request a refund for the rest of their subscription in just a few steps in their account dashboard.Please check the table below for how the refund calculations are done.
How does refund calculations work?
*This policy does not apply reseller plans. Reseller plans are non refundable.
SUBSCRIPTION PERIOD
1 MONTH
3 MONTH
6 MONTH
12 MONTH
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 1-21 DAYS = €5.00
WITHIN 1-15 DAYS = €15.50
WITHIN 1-15 DAYS = €25.50
WITHIN 1-15 DAYS = €45.50
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 22-30 DAYS = €0
WITHIN 16-45 DAYS = €10
WITHIN 16-45 DAYS = €20
WITHIN 16-45 DAYS = €40
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 46-60 DAYS = €5
WITHIN 46-60 DAYS = €15
WITHIN 46-75 DAYS = €35
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 61-90 DAYS = €0
WITHIN 61-90 DAYS = €10
WITHIN 76-90 DAYS = €30
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 91-120 DAYS = €5
WITHIN 91 -120 DAYS = €25
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 121-150 DAYS = €2
WITHIN 121-180 DAYS = €20
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 151-180 DAYS = €0
WITHIN 181- 240 DAYS = €17
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 241-300 DAYS = €6
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 301-360 DAYS = €0
Requesting a Refund
You can request cancellation by opening a support ticket on the billing department.